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“High-Speed 101”
Service availability and price are two primary factors that are constantly and rapidly changing in the high-speed Internet market. For example, the price of T-1 lines and DSL service, the most popular high-speed business and residential connections, have dropped considerably in recent years, and these lines are now available throughout the region at prices that match the targets set by several consumer initiatives. There has also been a proliferation of newer technologies such as fixed wireless and innovative versions of DSL and ISDN. Even the smallest company in the most rural locale can now access the Internet at high-speed through very affordable two-way satellite service.

In fact, the market is changing so fast, that no one vendor or computer consultant can keep track of all the latest developments. Therefore, it is highly recommended that you speak to several vendors before deciding on a particular technology.

Below is a list of some of the most cost-effective options for connecting businesses to the Internet. There is also a glossary of telecommunications terms offered at the end of this page for further support.

Wireless Broadband
• Wireless service (sometimes referred to as Fixed Wireless) is a means of connecting to the Internet in many Gorge Region communities. Service is provided by Wireless ISP Providers (or WISPs). Depending on the contract, speeds can exceed 1Mbps. A wireless connection requires a small, flat antenna (approximately 18" square) with a line-of-site view of the service provider’s antenna. According to the vendors, this technology is no less secure than other Internet connections. The price varies widely between companies, but is usually below $50/month.

• Satellite service has increased in popularity since two-way service became available. (Formerly, only downloads were via satellite, while uploads were via phone line.) This type of connection is not appropriate for all uses. For example, the latency associated with uploads and downloads has been known to create problems for gamers and for professionals who routinely access Virtual Private Networks (VPNs). In addition, poor weather can create problems which is why most satellite contracts include, at no extra charge, the ability to switch to dial-up service when necessary. In spite of these potential drawbacks, satellite technology is appropriate for some businesses.

• WiFi is a brand used by the (formerly Wireless Ethernet Compatibility Alliance or WECA) short for wireless fidelity and is meant to be used generically when referring of any type of . 802.11 is a standard that has been developed by the IEEE (Institute of Electrical and Electronic Engineers), . The IEEE is an international organization that develops standards for hundreds of electronic and electrical technologies. The organization uses a series of numbers, like the Dewey Decimal system in libraries, to differentiate between the various technology families.

802.11 is further divided: 802.11b, (which some consider the true definition of Wi-Fi), is a standard for wireless LANs (WLANs) operating in the 2.4 GHz spectrum with a bandwidth of 11 Mbps. 802.11a is a different standard for wireless LANs operating in the 5 GHz frequency range with a maximum data rate of 54 Mbps. Another draft standard, 802.11g, is for operating in the 2.4 GHz frequency but with a maximum data rate of 54 Mbps. Other task groups are working on enhanced security (802.11i), spectrum and power control management (802.11h), quality of service (802.11e), etc.

Landline Voice
• Basic and commercial telephone service is generally available throughout the Gorge region.

Wireless Voice
• Cellular service is available through most of the more populous areas of the Gorge (particularly along I-84 in Oregon and State Route 14 in Washington), however, due to the nature of the technology each carriers’ coverage will have spotty areas, and much of the rural area is not currently served.

Dial-up Internet Service Providers
• Dial-up ISPs provide basic internet and email access with a dial-up, low speed connection, usually less than 56kbps.

DSL &Broadband Service
• DSL is popular in the areas where it is available because it can be very inexpensive—usually less than $50/month. Many ISPs and other competitors to the phone company offer DSL packages specifically designed for businesses, municipal offices and schools at prices under $200. Speeds vary depending on the contract, but can be as fast a T-1 line. The primary limiting factor is that DSL is distance sensitive. Three to four miles from a telephone company central office was, and in many places still is, the limit. However, the technology is changing rapidly and businesses should consult with their local providers.

• T-1 service at 1.54Mbps is available throughout Gorge Region at prices generally competitive with large metropolitan areas, depending on the length of contract and location of the site. Most vendors will also sell T-1 service in fractional increments for lower prices. Neither the monthly price, nor the connection speed is distance sensitive, however installation times can be several weeks and installation costs may be prohibitive for remote locations.

• ISDN service is available throughout Gorge Region, from multiple providers. Contact service providers for availability and cost of service.
ISDN service generally runs at 128Kbps in both directions, which does not meet the FCC definition of “high speed communications” and barely meets most people’s definition of broadband. However, 128Kbps still represents an increase of three to four times the speed of the average dial-up modem. (Most dial-up modems operate at speeds significantly slower than the advertised 56Kbps.) (Even though ISDN has the capability of replacing voice lines, it does not function during power outages. Therefore it may be advisable to keep at least one regular phone line.)

• Cable Modem service is a means of connecting to the Internet through the same coaxial cable that delivers cable television. This service is available only when it is offered by the local cable provider, and starts at less than $50/month. Speeds can exceed 1Mbps, but as more users log on within the same neighborhood, the speed drops. With new business-level service, it is possible to have T-1 speeds at approximately one third the cost.

Fiber Access
• Fiber Access is available from several regional telecommunications service providers and some public entities and power Co-operatives. Some businesses require higher broadband speeds and higher levels of guaranteed Quality of Service than can be provided by any of the services described above. Those businesses may require direct access to fiber optic networks.

One such public entity is called Q-Life, which stands for "Quality of Life" - a collaborative effort of two public entities in The Dalles, Oregon, working to create a 17-mile fiber optic loop through the city. Q-Life has made a map of their fiber optic network available via the web at:

Glossary Terms are listed alphabetically

ATM (Asynchronous Transfer Mode): A network technology based on transferring data in cells or packets of a fixed size. The small, constant cell size allows ATM equipment to transmit video, audio, and computer data over the same network, and assure that no single type of data hogs the line. ATM creates a fixed channel, or route, between two points whenever data transfer begins. This differs from TCP/IP, in which messages are divided into packets and each packet can take a different route from source to destination. This difference makes it easier to track and bill data usage across an ATM network, but it makes it less adaptable to sudden surges in network traffic.

Bandwidth: The amount of data that can be transmitted in a fixed amount of time. It determines how much data can be sent through a channel and is often expressed in Kilobits per second (Kbps).

Broadband: Meaning "broad bandwidth" is the amount of data, text, voice, video, and related applications that can be carried over a transmission medium such as cable, copper telephone wires, or wireless networks. A type of data transmission in which a single medium (wire) can carry several channels at once. Cable TV, for example, uses broadband transmission. In contrast, baseband transmission allows only one signal at a time. In common usage the meaning of broadband is often expanded to include all types of high-speed connectivity, including baseband transmission.

Cable Modem Service: Using the same coaxial lines that bring television services to consumers, the cable industry has transformed those lines into 2-way forms of communication. This means you can send data, Internet, voice, and television services on 1 coaxial wire.

CLEC (Competitive Local Exchange Carrier): Pronounced see-leck. A Competitive Local Exchange Carrier is a telephone company that competes with an Incumbent Local Exchange Carrier (ILEC) such as a Regional Bell Operating Company (RBOC), Verizon, Bellsouth, etc.

CO (Central Office): Local switching station, owned and operated by the primary, local telephone company, that houses all telecommunications equipment for a given area. (To get DSL service, you generally must be within 3 miles of a CO.)

Dialup access: Refers to connecting to the Internet via a modem and standard telephone line.

DSL (Digital Subscriber Line): Technology that utilizes copper telephone wires to transmit data at high speeds. DSL technologies are sometimes referred to as last-mile technologies because they are used only for connections from a telephone switching station to a home or office, not between switching stations. "xDSL" refers collectively to all types of digital subscriber lines, the two main categories being ADSL (Asynchronous) in which the customer's download speed usually exceeds the upload speed, and SDSL (synchronous) in which the download and upload speeds are equal. DSL requires a short run to the central telephone office (approximately 18,000 feet), though new technologies claim to extend this distance to approximately 30,000 feet.

DSLAM (Digital Subscriber Line Access Multiplexers): Equipment in a CO (telephone company central office) that consolidate data traffic from individual

DSL connections and transmit to large networks. (Mini DSLAMs are similar devices for non-central office placement.)

E-commerce (Electronic commerce): Commercial and non-commercial transactions facilitated through the use of networked technologies.

Fractional T-1: See T-1 below

Frame Relay: A packet-switching protocol for connecting devices on a Wide Area Network (WAN). You can think of Frame Relay as a way of utilizing existing T-1 and T-3 lines owned by a service provider. Most telephone companies now provide Frame Relay service for customers who want connections at 56 Kbps to T-1 speeds.

ILEC (Incumbent Local Exchange Carrier): The local telephone company that many times owns the regional telephone lines and has the largest base of customers. Example: Verizon, Bellsouth, etc. However, some ILECs are smaller telephone companies that may serve as little an area as one town.
Infrastructure: The communication networks that connect users to the Internet.

ISDN (Integrated Services Digital Network): A communications standard for sending voice, video, and data over digital telephone lines or normal telephone wires. Most ISDN lines offered by telephone companies give you two lines at once, called B channels. You can use one line for voice and the other for data, or you can use both lines for data to give you data rates of 128 Kbps, three times the data rate provided by today's fastest modems. You may also purchase additional line pairs for faster speeds, i.e. 256Kbps, etc. ISDN lines are available throughout New Hampshire.

ISP (Internet Service Provider): A company or organization that provides users with connectivity to the Internet.

Kbps (kilobits per second): The rate of speed at which data is transferred (e.g. 1Kbps equals 1,000 bits per second).

LAN (Local Area Network): A network of interconnected workstations that share the resources of a single processor or server within a relatively small geographic area, such as an office.

Mbps (Megabits per second): A measurement of the rate of speed at which data is transferred (e.g., 1Mbps equals 1 million bits per second).

Modem (modulator-demodulator): A modem is a device or program that enables a computer to transmit data over telephone lines. Computer information is stored digitally, whereas information transmitted over telephone lines is transmitted in the form of analog waves. A modem converts between these two forms.

T1: A dedicated phone line, supporting data rates of 1.544Mbps. T1s can be separated into 24 channels with each carrying a maximum of 64Kbps of data, voice, or network application traffic. Most companies allow you to buy just some of these individual channels, known as fractional T-1 access. T1 lines are available throughout New Hampshire. T-1 lines are sometimes referred to as DS1 lines.

T3: A dedicated phone line, supporting data rates of about 43 Mbps. A T-3 line actually consists of 672 individual channels, each of which supports 64 Kbps. T-3 lines are used mainly by Internet Service Providers (ISPs) connecting to the Internet backbone and for the backbone itself. T-3 lines are sometimes referred to as DS3 lines.

Virtual Private Network (VPN): A private data network using the public telecommunications infrastructure with security procedures that maintain privacy.

WAN (Wide Area Network): A geographically dispersed telecommunications network.

Wireless: A communications system in which radio frequency or infrared waves carry a signal through the air, rather than along a wire. Many of these systems require a direct line of sight.

World Wide Web: The system of Internet servers and users that support documents formatted in the HTML language.

Sources: coloradodsl, pcwebopaedia, CNET.com, LinkMichigan, Technology NH

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